Terms & Conditions

Welcome to Chelley B Collections! These terms of service govern your access to and use of the Chelley B Collections website, including any content, functionality, and services offered on or through www.shopchelleyb.com. Please read the terms carefully before using the website.

 

By accessing or using the website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Website.

 

1. Account

When you create an account with us, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Chelley B Collections immediately of any breach of security or unauthorized use of your account.

 

2. Products

Chelley B Collections offers a range of high-quality hair extensions and related products for sale through the Website. All purchases made through the Website are subject to our Shipping and Return Policy.

 

3. Intellectual Property

The Website and its original content, features, and functionality are owned by Chelley B Collections and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

 

4. Prohibited Use

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

- In any way that violates any applicable federal, state, local, or international law or regulation.

- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Chelley B Collections or users of the Website or expose them to liability.

 

5. Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.

 

6. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

7. Contact

If you have any questions about these Terms, please contact us at customers@shopchelleyb.com.

 

Messaging Terms and Conditions

 

By opting in to Chelley B Collections' messaging service, you agree to receive marketing promotions, updates, and other promotional messages from Chelley B Collections through text messages, calls, and/or emails. Message frequency may vary. Message and data rates may apply.

 

You can opt-out at any time by responding to any promotional message with "STOP," contacting us at customers@shopchelleyb.com, or following the unsubscribe instructions provided in the message.

 

By opting in to Chelley B Collections' messaging service, you agree to these messaging terms and conditions.

 

These Terms of Service and the Messaging Terms and Conditions were last updated on December 19, 2023.

 

By using the Website and opting in to our messaging service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and the Messaging Terms and Conditions.

 

Dispute Resolution

 

1. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law principles.

 

2. Informal Resolution

In the event of any dispute arising out of or relating to these Terms, you agree to first contact Chelley B Collections and attempt to resolve the dispute informally. We will make good faith efforts to resolve the dispute directly. If the dispute is not resolved within 30 days of notice, you or Chelley B Collections may initiate formal proceedings as described below.

 

3. Binding Arbitration

Any dispute arising out of or relating to these Terms, including the existence, validity, or termination thereof, will be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

 

4. Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies.

 

5. Class Action Waiver

You agree that any arbitration or court proceeding shall be limited to the dispute between us and you, individually. To the full extent permitted by law, you waive any right to act as a representative or a member of any class or collective action.

 

6. 30-Day Opt-Out

You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in this section by sending written notice of your decision to opt-out to the following address: 228 Park Ave S, New York, NY 10017, Attn: Legal Department. The notice must be sent within 30 days of your first use of the Website; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt-out of these arbitration provisions, Chelley B Collections also will not be bound by them.

 

7. Severability

If any provision of these dispute resolution provisions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

 

These dispute resolution provisions were last updated on December 19, 2023.

 

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these dispute resolution provisions.